Personal Information We Collect From You Directly
We collect personal information about you in several situations, including when you provide it to us voluntarily. For example, we collect information when you contact us with questions, or answer questions about your product interests. You do not have to provide your personal information, but if you decide not to do so, you may limit the features and services that you are able to access from the Site.
The personal information we may collect includes: contact information, such as your name, mailing address, email address, and telephone number; account registration information, such as user name, password, and profile information; information about your intended use of, or questions about, our products; certain other information you may provide to us in your communications or in connection with other products or services.
Information We Collect by Automated Means
We also collect certain information by automated means when you visit our Site, including your internet protocol (“IP”) address; information about your web browser software and version; if you arrived at the Site through a link from a third-party website, the uniform resource locater (“URL”) of the linking page; and your activity on the Sites, such as which pages you choose to view, queries you make using our “search” function, and other information about your account usage.
Like many companies, we use “cookies,” “web beacons,” and similar technologies on our Site. These technologies allow us track your use of our Site, recognize you when you return to the Site, or save your preferences. We also may include web beacons in e-mail messages or newsletters to determine whether messages have been opened and to identify the IP address of the computer on which they were opened. The information we obtain in this manner helps us customize the services we offer and measure the overall effectiveness of our online content and the products and services we offer through the Site.
You may be able to disable cookies by changing a setting in your web browser. Please note, however, that without cookies you may not be able to take full advantage of all our Site’s features and that your decision to decline cookies from our Site may impact your ability to use other websites as well.
We may combine automatically-collected information and the information we collect in our cookies (as described below) with other information we collect about you.
How We Use the Information We Collect About You
We use the personal information we collect about you in the ways described below.
Contact Us: We will use personal information about you to respond to your questions and comments when you communicate with us through the Site’s “Contact Us” links, or through other areas of our Site.
Email Newsletters and Promotions: With your permission, we may use personal information about you to send you newsletters, exclusive offers and promotions, and product news. We also may use personal information about you to administer our promotions.
Surveys, Sweepstakes, and Message Boards: We may use personal information about you to enable you to participate in features such as surveys, polls, sweepstakes, and message boards.
Other Site Features: We may use your personal information to perform other functions or provide new services that we describe to you at the time of collection or with your consent.
TEXT/SMS MESSAGE CONSENT, OPT-IN AND OPT-OUT:
By submitting your mobile phone number when placing an order on the Site, you expressly consent to receive automated text messages from us to the mobile phone number provided, including our use of automated technology for calls or texts to the number provided above. Text messages may include notifications about your orders, shipments, purchase services, loyalty programs, as well as marketing SMS such as tips, promotions, and more.
Consent is not required to purchase goods or services. Message and data rates will apply and you should check the rates of your mobile carrier.
You can opt in by clicking in the box Subscribe to SMS during check out. After receiving a welcome SMS sent by the Company, you can double opt in by texting YES to the SMS number used by the Company.
You can opt out from further text communications by texting STOP to the SMS number used by the Company when contacting you. You can also reply HELP for help.
We share your mobile phone number with service providers with whom we contract to assist us with the above activities, but we will not share your mobile phone number with third parties for their own marketing purposes without your consent. Text Messages are distributed via third party mobile network providers and, therefore, we cannot control certain factors relating to message delivery. Depending on the recipient's mobile carrier, it may not be possible to transmit the text message to the recipient successfully; nor is content available on all carriers. We do not claim or guarantee availability or performance of this service, including liability for transmission delays or message failures.
Information We Share
The Company’s various affiliates may share the personal information among themselves. Apart from this sharing, we do not sell or otherwise disclose the personal information we collect about visitors to our Site, except as described below.
Service Providers: We may share your personal information with service providers we have retained to perform services on our behalf, such as providing web hosting or database management services, performing analyses, or sending communications for us. We do not authorize service providers to use or disclose the information, except as necessary to perform services on our behalf.
Legal Process: We may disclose your personal information to respond to subpoenas, court orders, legal process, and other lawful requests for cooperation from government authorities, and to comply with our other legal obligations.
Your Choices and Opting-Out of Targeted Ads
We recognize how important your online privacy is to you, so we offer the following options for controlling the targeted ads (sometimes called “interest-based ads”) you receive and how we use your data.
Opting-out of this type of advertising through the below methods will not prevent you from seeing ads, but those ads will likely be less relevant because they will not be tailored to your interests. The ads might, for instance, be randomly generated or based on the web page you are visiting.
Web browser: You can opt-out of receiving personalized ads (including retargeted ads) served by us or on our behalf by clicking on the blue icon that typically appears in the corner of the ads we serve and following the instructions provided or by clicking here. Please note that this “opt-out” function is browser-specific and relies on an “opt-out cookie”, thus, if you delete your cookies or upgrade your browser after having opted out, you will need to opt-out again. If you use a Safari browser, please also see directions regarding our cookie-less technology opt-out, below.
Cross Device Opt- Out: In some cases we may link multiple browsers or devices to you. If you opt-out on a browser or device and we have additional devices or browsers linked to you, we will extend your opt-out decision to any other linked browsers and devices. Since we only link users across browsers and devices in some conditions, there could be cases where you are still being tracked in a different browser or device we have not linked, and where we are treating you as a different user.
Mobile Device Opt-Out: To opt-out of receiving targeted ads that are based on your behavior across different mobile applications follow the below instructions, for iOS and Android devices:
- iOS 7 or Higher: Go to your Settings > Select Privacy > Select Advertising > Enable the “Limit Ad Tracking” setting; and
- For Android devices with OS 2.2 or higher and Google Play Services version 4.0 or higher: Open your Google Settings app > Select Ads > Enable “Opt out of interest-based advertising”.
Industry Opt-Out Tools and Self-Regulation:
- We are a partner of a member of the Network Advertising Initiative (NAI) and adheres to the NAI Code of Conduct. You may use the NAI opt-out tool here, which will allow you to opt-out of seeing personalized ads from us and from other NAI approved member companies.
- We also comply with the Self-Regulatory Principles for Online Behavioral Advertising as managed by the Digital Advertising Alliance (DAA). You may opt-out of receiving personalized ads from other companies that perform ad targeting services, including some that we may work with as Advertising Partners via the DAA website here.
- We also comply with the Canadian Self-regulatory Principles for Online Behavioral Advertising as managed by the Digital Advertising Alliance of Canada (DAAC). You may opt-out of receiving personalized ads from other companies that perform ad targeting services, including some that we may work with as Advertising Partners via the DAAC website here.
- Finally, we also adhere to the European Interactive Advertising Digital Alliance (EDAA) guidelines for online advertising and you may opt-out via their ”Your Online Choices” website here.
Note to Safari Users. When you opt-out on a browser, we, other advertising platforms, and other third parties, generally place a cookie on your browser instructing us not to use your other online behaviors to customize the ads you see. However, if you are using a Safari browser, opt-out cookies that are set for purposes of restricting this type of advertising may be deleted prior to their intended expiration date; we have no control over these browser controls or cookie deletions.
Do Not Track Disclosure: Some internet browsers allow users to send a "Do Not Track" signal to websites they visit. We do not respond to this signal at the present time.
Reminder to Users Residing in a European Territory: If you are located in a European Territory you will also have additional data protection rights. These are described under the "Information for European Territory Residents: Our Legal Basis and Your Rights” section below.
How We Protect Personal Information
We maintain commercially reasonable administrative, technical and physical safeguards to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the information you provide on our Site.
Unfortunately, no data transmission over the internet or stored on a server can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information.
We Care About the Safety of Children
The Company cares about the safety of children and the privacy of their personal information. The Site is intended for a general audience and is not designed for children under 13 years old. Accordingly, the Company will not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under the age of 13, we will delete that information from our databases.
The Site is U.S.-based and therefore, information we collect about you may be stored, processed and accessed in the United States. By using the Site, you consent to the transfer, storage, and processing of personal information about you in the United States.
How to Contact Us
Phone: +1 307-213-9119